TESSORA Jewelry Warranty – Safety, Quality & Trust in Every Purchase
When you choose a piece of jewelry, you’re not just buying an accessory – you’re investing in something that will accompany your most important moments and carry personal emotions. That’s why at TESSORA, we make sure every brand in our portfolio offers not only beauty and style, but also a guarantee of quality.
Why is a jewelry warranty important?
High-quality jewelry is a long-term investment. The warranty provided by TESSORA’s partner brands represents:
Authenticity assurance – every piece is original and comes with a certificate.
Guaranteed quality – materials used (925 sterling silver, stainless steel, crystals, pearls, gold plating) meet international standards.
Peace of mind – knowing that, in case of a manufacturing defect, your jewelry will be repaired or replaced.
What does the warranty cover?
Our international brands – Morellato, Chiara Ferragni, Lilou Paris, Rosato, Gemenii, La Petite Story – provide warranty coverage for:
Manufacturing defects.
Clasps, locks, links, or fastening systems.
Accidental stone loss.
Plating or enamel defects within the warranty period.
What is not covered by the warranty?
It’s important to note that the warranty does not cover:
Normal wear and tear from daily use.
Mechanical damage (scratches, bending, impact).
Damage caused by contact with chemicals (perfume, cosmetics, detergents).
Lack of proper care or cleaning.
To preserve your jewelry’s shine, we recommend using the TESSORA and Lilou Paris microfiber cleaning cloths, specially designed for delicate jewelry care.
How to validate your warranty?
Every piece of jewelry purchased from TESSORA comes with:
A certificate of authenticity from the brand.
A purchase invoice, which ensures warranty validation.
TESSORA’s commitment
For us, the warranty is not just a formality – it’s our promise that the jewelry you choose will stay with you safely, carrying the same beauty and emotion with which it was created.
TESSORA – Jewelry with guaranteed quality and authentic emotions
Explore our international brands and shop with confidence. Choose jewelry that reflects your personality, with the safety of quality assurance.
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